Generally speaking, it is the small enterprises that keep the economy moving. One may say that they are the driving force behind development and progress. However, small businesses often fall behind their larger rivals in customer service. Offering first-rate customer service might take a lot of effort and resources. The good news is that excellent resources are available today that can provide the same high quality of customer service at a lower cost. Here's where OneChat comes in handy.
OneChat is the finest alternative to a universal chat client. Live chat, group email, third-party app integration, help across all channels, and more are just some of the features that can be found in this comprehensive customer service and communication software. It's not just that, however. OneChat is free for small businesses and offers a paid plan with additional features.
If you want to learn all there is to know about OneChat, or if your organization wants to know how to get started, here’s a step-by-step guide (with pictures).
Step 1
Step 2
Step 4
Voila! Your account is now active and ready to set up.
What’s next? You can configure your profile and account, add inbox, agents labels, and teams, and integrate with OneChat and so much more. Check out OneHash’s help docs to learn how. Alternatively, should you need any further assistance or information on how to get started with OneChat, we are here to help.
You can contact with us via our email, website chat, and social media channels. You can also schedule a live demo so we can walk you through this easy setup for free!
Blog written by Mabel Andrady
