Lessen the work burden of your agents by integrating OneHash Chat with chatbot platforms such as Rasa or Dialog Flow. These Chatbots can automate the process of interacting with new potential customers across a variety of platforms. Integrated OneHash Chat with chatbots can preemptively attain new leads to increase conversions.
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OneHash Chat is an intuitive interface that is easy to use for both employees and customers. It is designed to improve the overall customer experience for agents. There are many productivity features built into OneHash Chat, so your employees can work more efficiently and effectively with one another without having to constantly switch between different apps on their devices.
Exchanging information with your coworkers about an interaction with a customer is time-consuming and difficult. OneHash Chat’s private notes and user mentions make this an effortless process. All you have to do is @mention and interact with your team members. Additionally, share a conversation with a colleague by mentioning them in a private note.
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Automated customer service helps you save time and effort. OneHash Chat’s automated customer service feature allows businesses to answer customers' questions automatically, reducing the time businesses spend on customers. OneHash Chat’s automation will take care of your busy work, so you can focus on the essential things. It's never been easier to automate your daily tasks with our powerful builder.
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If shared inboxes sound fascinating, integrating with third-party apps will undoubtedly make you want to subscribe to OneHash Chat. Consolidating with third-party applications such as Slack, Shopify, Woo Commerce, Calendly, Stripe, and a host of others will broaden the horizons of your available features.
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