Lessen the work burden of your agents by integrating OneHash Chat with chatbot platforms such as Rasa or Dialog Flow. These Chatbots can automate the process of interacting with new potential customers across a variety of platforms. Integrated OneHash Chat with chatbots can preemptively attain new leads to increase conversions.
OneHash Chat is an intuitive interface that is easy to use for both employees and customers. It is designed to improve the overall customer experience for agents. There are many productivity features built into OneHash Chat, so your employees can work more efficiently and effectively with one another without having to constantly switch between different apps on their devices.
Exchanging information with your coworkers about an interaction with a customer is time-consuming and difficult. OneHash Chat’s private notes and user mentions make this an effortless process. All you have to do is @mention and interact with your team members. Additionally, share a conversation with a colleague by mentioning them in a private note.
Automated customer service helps you save time and effort. OneHash Chat’s automated customer service feature allows businesses to answer customers' questions automatically, reducing the time businesses spend on customers. OneHash Chat’s automation will take care of your busy work, so you can focus on the essential things. It's never been easier to automate your daily tasks with our powerful builder.
If shared inboxes sound fascinating, integrating with third-party apps will undoubtedly make you want to subscribe to OneHash Chat. Consolidating with third-party applications such as Slack, Shopify, Woo Commerce, Calendly, Stripe, and a host of others will broaden the horizons of your available features.Book Demo
OneHash Chat is an all-in-one customer assistance chat tool for business development that can manage all your interactions with tailor-made and scalable online live chat customer support service. It offers Omni-Channel support and can integrate with Whastapp, Facebook Messenger, Emails and many more channels. This also provides your team with direct access and helps you manage all of your interactions so you can delight your clients.
OneHash Chat is a user friendly interface that offers automation, helps to communicate with agents with ease, gives access to a social shared inbox among co-workers connecting platforms such as Email, Whatsapp, Telegram and many more, automates customer service and attain new leads to increase conversion with the help of chatbots
OneHash Chat offers a variety of merits to enhance and manage your business communication such as an easy-to-use UI, assign agents and tasks to individuals and groups,centralized communication, social-shared inboxes, rich message types like cards, forms for superior customer service and satisfaction.
OneHash Chat enhances customer support with real-time assistance, streamlines communication management, and automates tasks. Its user-friendly interface and integration capabilities ensure ease of use and expanded functionalities. By centralizing interactions, it fosters accountability and organization, while chatbots help generate leads. OneHash Chat boosts efficiency, productivity, and customer satisfaction, contributing to business growth.
Yes, OneHash Chat does allow for task and agent assignment through its automation features. You can choose triggers, set conditions, and define actions, all of which can be chained indefinitely. This automation capability enables you to assign agents and tasks to specific individuals or groups, ensuring efficient handling of customer interactions.
Yes, OneHash Chat offers chatbot capabilities via Dialog Flow, allowing you to use automated chatbots for instant responses to common customer queries and engagement with website visitors.
Yes, OneHash Chat typically provides customer support and training resources for its users. You can expect assistance and guidance to help you make the most of the tool and address any questions or issues you may have during its usage.
Yes, OneHash Chat offers a 14-day free trial when you subscribe to any of the plans. This trial period allows you to explore the tool's features and capabilities and understand the software better.
Yes, OneHash Chat offers a free tier in their starter pack which is limited to 2 users and 3 inboxes. This version offers unlimited chat and 90 days chat history allowing you to try and understand the platform better.
OneHash Chat is compatible with various operating systems and softwares, including Windows, macOS, Android, and iOS.