How Technology Might Be Impacting Your Business
Why more workplace technology doesn't automatically mean more productivity, and what to fix when it works against your team instead.
Many CEOs, world-renowned entrepreneurs, and mentors share the same productive routines, such as getting up early, being organized, and maintaining a positive outlook.
When it comes down to it, no matter what job or profession you may be in, there are some behaviors that just add to productivity and those that do not. Our world wants to believe that it has gotten more and more efficient with each passing year as a result of technological advancements. As soon as a new piece of technology is brought to the office, we expect an increase in output and creativity.
However, there are situations when electronic tools actually prevent us from adopting these other beneficial behaviors. We don’t want to believe that our high-tech devices and software solutions are stifling us, but it’s possible. We’re becoming increasingly aware of this as technology becomes an essential part of any company’s operations.
When the tools aren’t up to the task at hand
When it comes to a particular task, we may assume that putting some new tech is preferable than having none at all. Despite the fact that this may be the case, many businesses are still using outdated technology that isn’t up to the job.
In order for a corporation to reap the benefits of introducing new technology, they must also be aware that they’ll have to deal with a lengthy period of upgrades, modifications, and training. As a consequence, productivity is suffering since many organizations aren’t doing their share to stay up with the advancement of their technologies.
An employee who uses a new bit of technology for their regular job may spend a significant amount of time on workarounds and manual techniques in addition to utilizing the new technology. In this scenario, the employee may even claim that the old tool is making their work more difficult because of the lack of technology.
When technology impedes the flow of information, it’s a problem.
Remote and hybrid work brought a plethora of ways to communicate. Some of them allow us to work with individuals throughout the globe, regardless of where they are or what time zone they are now in. Even with all of the advancements in technology, communicating may still be a challenge.
A crowded toolset is often the real problem: when a conversation is scattered across email, chat, calls and whatever the last project happened to use, poor interaction becomes a common excuse for project delays that have nothing to do with anyone’s effort. Is your team’s use of technology truly making things more difficult, rather than making things easier?
To get the task done, we obviously need a variety of communication options. All firms must, however, take a close look at their communications techniques to identify which are unnecessary and which are crucial to their workflow. Simplifying communication systems may help boost productivity and guarantee that essential communications don’t fall through the cracks — see tips for running better team meetings for one concrete place to start.
When defined and utilized correctly, communication tools don’t have to be difficult. You may, for example, encourage your coworkers to use a single technology like Slack or Microsoft Teams for all of their communications so that intrinsic messages aren’t lost in the shuffle of emails, phone, and chat.
When humans aren’t held responsible by software.
Use innovation to outsource and do more work in a shorter period of time. Some firms see a decline in employee accountability once work is spread across too many disconnected tools — it becomes easy for a task to lose an owner, and easy for “the system” to take the blame instead of a person.
Delaying or failing to complete a job may now be easily attributed to technology. Most of the time, we hear ourselves bemoaning the shortcomings of digital technologies and how they have kept us from realizing our maximum potential or finishing a task. It’s not our fault, or anybody else’s for that matter! It’s nothing more than a computer glitch.
If your business relies on any kind of software or digital technologies for its operations, it’s imperative that you create a procedure for boosting team responsibility. A single system where a task, its owner and its deadline are visible to the whole team — rather than buried in one person’s inbox — makes that much easier to enforce; digital transformation of people management covers what that looks like in practice. Instill a feeling of responsibility in every employee, from the most junior to the most senior, and stop blaming your technology.