Admissions, fees and staff as one pipeline, not four registers.
An enquiry becomes an application becomes an enrolment becomes a fee schedule, all on the same record — and the staff who teach are on the same payroll system that pays them.
What usually breaks
Enquiries tracked in a spreadsheet that nobody updates after admission season
Fee follow-up done by hand, so collection depends on who remembers
Student records, staff records and finances in three unrelated systems
- Admissions pipelineEnquiry through to enrolment, with follow-up.
- Student recordsOne record across programmes and years.
- Fee schedulesInstalments, concessions and automatic reminders.
- CollectionsOutstanding fees visible by class and by student.
- Staff and payrollContracts, attendance and salary in one place.
- AttendanceStudent and staff, recorded and reportable.
- Courses and batchesScheduling, allocation and capacity.
- CommunicationsBulk email and SMS from the student record.
Enquiry to enrolmentone record throughout
EnquireEnquiry captured from web, phone or walk-in
ApplyApplication tracked with documents attached
EnrolStudent record created, batch allocated
FeesSchedule raised, reminders sent automatically
TeachStaff, attendance and payroll on the same system
Fee collection status sits on the student record, so nobody has to cross-check a separate ledger.
★★★★★
“Our CRM selection journey was extensive — meetings with more than thirty CRMs including Zoho, HubSpot, Salesforce and Freshworks. OneHash was the only solution that offered complete customisation and turned out to be the perfect fit.”
Mrs. PriyaFounder, Raja Rani Coaching
- Organisations running on it
- 5,000+
- Typical go-live
- One week
- Free trial
- 30 days
The other four
Further reading
All writing- MarketingBenefits of CRM & ERP in Service-Based Industries9 min read
- OperationsERP and CRM Success Stories in Southeast Asia6 min read
- OperationsHow different is CRM from ERP?4 min read