The hours your team logs are the hours that bill the client.
Projects, timesheets, expenses and invoices are one chain. Utilisation and project profitability are numbers you read rather than reconstruct at the end of a quarter.
What usually breaks
- Timesheets in one tool and invoices in another, so billing lags delivery by weeks
- Project profitability discovered after the project has finished
- Scope creep invisible until someone compares budgeted hours with actual ones
- Project and task planning
- Milestones, dependencies and owners.
- Timesheets
- Logged against task, billable or not.
- Project profitability
- Budget against actual cost, live.
- Retainer billing
- Recurring invoices with drawdown tracking.
- Expense claims
- Recharged to the client or absorbed, your call.
- Resource utilisation
- Who is over-committed, this week.
- Client portal
- Shared visibility without an email thread.
- Helpdesk
- Support tickets attached to the account.
- Pitch to payment
- Proposal accepted, project created from the deal
- Tasks, budgeted hours and owners assigned
- Team logs time against tasks as they work
- Invoice drawn from billable hours and expenses
- Margin per project without a spreadsheet
- Because the timesheet is the billing source, an unbilled hour is an exception rather than the norm.
- Timesheets
- Project profitability
- Retainer billing
- Utilisation
We have not published a case study in this sector yet. Read what customers in other industries say, or ask us for a reference on a call.
- 5,000+
- About a week
- 30 days
The other four
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