One consignment record, from booking to the settled invoice.
Jobs, vehicles, drivers, costs and billing are attached to the consignment. When a customer asks where something is and what it will cost, both answers come from the same screen.
What usually breaks
Job status held in WhatsApp threads rather than in a system anyone can query
Trip costs added up after the fact, so unprofitable lanes stay unprofitable
Billing delayed because proof of delivery lives somewhere other than the invoice
- Consignment recordsBooking through delivery, one reference.
- Fleet and driversAssignment, availability and documents.
- Trip costingFuel, tolls, driver cost against revenue per trip.
- Proof of deliveryCaptured and attached to the job.
- Freight billingRate cards by lane, weight and customer.
- Vehicle maintenanceSchedules, costs and downtime.
- Customer portalStatus without a phone call.
- Lane profitabilityWhich routes actually make money.
Booking to settlementone record throughout
BookConsignment created against the customer rate card
AssignVehicle and driver allocated, documents checked
MoveStatus updated in transit, visible to the customer
DeliverProof of delivery captured against the job
SettleInvoice raised, trip cost closed, margin recorded
Because cost and revenue sit on the same job, lane profitability is a report rather than an investigation.
★★★★★
“Simply the best ERP out there in the market. Having used tools like Zoho and SAP, OneHash delivers everything under one big umbrella — from CRM to invoicing to inventory management.”
Prageeth CroosChairman, Lanka Express
- Organisations running on it
- 5,000+
- Typical go-live
- One week
- Free trial
- 30 days
The other four
Further reading
All writing- MarketingBenefits of CRM & ERP in Service-Based Industries9 min read
- OperationsERP and CRM Success Stories in Southeast Asia6 min read
- OperationsHow different is CRM from ERP?4 min read