Shipping & Delivery Policy
OneHash is software, so there is nothing to ship. This covers how quickly an account is activated after purchase, and how tax and invoicing work.
- Standard plans — CRM, ERP and Chat — are activated instantly and automatically on purchase.
- Enterprise and dedicated instances are activated within 24 to 48 business hours.
- There is no delivery charge, in India or anywhere else. Nothing is physically shipped.
- Indian customers are charged 18% GST. Sales outside India are treated as export of service and zero-rated.
- A tax-compliant invoice is generated within 24 hours of purchase.
- This policy forms part of the Terms of Service.