Start free

Legal

Policies, in full and in plain order.

Every policy is published here rather than available on request. Each is dated, and we keep previous versions.

Shipping Policy

Last updated 4 September 2026Where physical delivery applies

OneHash is delivered electronically. This policy covers the limited circumstances in which anything physical is dispatched, and is published because payment regulations require it.

01Electronic delivery

Access is provisioned to your account immediately on activation. There is nothing to ship for a standard subscription.

02Physical items

The circumstances in which hardware or printed material is dispatched, and who bears the cost.

03Delivery timeframes

Expected timeframes for any physical dispatch, domestic and international.

04Charges and duties

Shipping charges, taxes and any import duty payable by the recipient.

05Problems with delivery

Who to contact if something does not arrive or arrives damaged.